قصص نجاح

Our response management haveing automatical track customer sentiment

common questions

How secure is e-payment?

We use Stripe e-Payment, a global platform used by websites and platforms around the world. Your card information is stored, transmitted and processed in full compliance with PCI standards. Every transaction is processed with the same high-level secure encryption used in banking institutions. We do not store your credit card information and your credit card numbers do not pass through our servers.

What about the privacy of my information?

We only collect minimal information such as your name and email address so that we can serve you better and maximize your use of the platform. Your account is protected by HTTPS (SSL). You can review more details about this in our Privacy Policy.

What if I need help or have a problem?

Please contact us anytime and our team will answer any question or help you with any problem you may have in using the platform.

Can I cancel my subscription?

Yes you can. When you cancel your monthly or annual subscription, you'll still be able to use your account until the end of your subscription period. At the end of the subscription period, your subscription will not be automatically renewed and the amount actually paid will not be refunded. In case we accidentally renew your subscription, please contact us and our support team will look into your account and address the error.

Can I upgrade my package from an individual subscription to an enterprise package to include my government institution?

Yes you can. Please contact us and our team will talk to you in order to provide your organization with a subscription offer to the platform through which all or part of employees can use the platform.